Technical issue with Karotz’ server: problem fixed
Hello,
Our team has fixed the issue encountered with our servers yesterday, which prevented your Karotz to connect to your network.
The issue was caused by a bug affecting some specific versions of linux. This bug was linked to the existence of a “leap second” this year, and it slowed down the Java processes of our servers to a crawl. Finding out about this bug took a while, but once our systems were updated, out servers restarted normally and your Karotz turned back to green!
Once again, please accept our apologies for any inconvenience caused, and thank you again for your patience and understanding. See you soon for other newz!
about 10 months ago
Ne vous rendez pas ridicule. 36h de panne c’est énorme. Le pb du leap second en java est connu depuis plus d’un mois. Nos amis anglais ne comprennent pas l’humour SNCF. Evitez les excuses vaseuses qui vous enfoncent encore plus que la panne elle même.
1) Assumez sans chercher de raison extérieures. Vous avez merdé point.
2) Rendez donc ces lapins un peu plus autonomes en acceptant qu’ils tournent sur des serveurs locaux au lieu d’attendre que le ridicule ne tue.
3) J’ai deux lapins, et j’attends 3 paires d’oreilles. Mieux vaut que ca marche qd elles arrivent non ?
about 10 months ago
I agree with Bruno.
I think the best move here is to make the server source available so that people can set up their own servers.
I think you’ll experience greater sales for it.
I now have 12 Nabaztags and a Karotz – and my personal nabaztag service stimulates me to dip into the healthy nab market on ebay. Open sourcing the karotz software will take the focus off of your server failures and allow people to do more innovative things with the product.
about 5 months ago
I agree 100% with conal