The Nabaztags’ servers are moving on Tuesday
Hello everybody!
Before moving the Nabaztags on the Karotz’ servers, we will first move the Nabaztags’ servers and its platforms to a new place, and that from nine o’clock on. Our provider renovated his datacenter and he invited us to move our entire equipment to a brand new modernized place. This place is called “Isolated cold hallway”.
If this all works fine, the Nabaztags will be knocked out for the whole day, as long as the team will be reinstalling all the machines. At the same occasion we will also add more free disc space, because actually there is not space enough. Then the Nabaztags should already work better.
On your side you don’t need to do anything, except keeping patience. Everything will be done on our side.
We hope that thereby all Nabaztags will work better. Afterwards, in a second step, the Nabaztags will move again from their servers to the Karotz’ servers. But this will only be done once the Karotz have been released and the Karotz’ servers have been installed, and actually we don’t know yet when this will happen.
We don’t forget about the Nabaztags! They are the second point on our “to do list”.
Have a nice evening!
P.-S. We are always present in the Karotz chat. If ever you have questions, come to see us: http://community.karotz.com.




about 2 years ago
Good Luck with the move! I look forward to 4 orange lights on my Nabaztag on Tuesday and hopefully 4 green lights on Wednesday
about 2 years ago
Nice, i´m really looking forward to that!
Will the URL for the Nabztag API stay the same or will it change?
And one more question: Will the old Api still work, when the Nabaztags have moved to the Karotz server?
Thanks & good luck!
about 2 years ago
Good to hear!
I miss my nanoztags…
about 2 years ago
My Nabaztag has been down for 3 days…what is the problem? You folks must stay in contact with loyal customers, this blog seems to be only one-way communication…please respond to us.
about 2 years ago
omg stilllll no nabaztag contact
about 2 years ago
uhoh.. I’m being stared at by a red glowing rabbit giving me an ear salute for the last couple of hours…
about 2 years ago
It is Thursday now. How goes the ‘moving hardware to new location’?
about 2 years ago
Thursday evening…no working rabbit, no use updates.
Please keep us informed!
about 2 years ago
Thursday 21.00 Both my Nabaztags are barely alive.
No mail,No weather Forecast and no Time, only a ear salute and a red glow .
about 2 years ago
Almost the weekend and Nabaztag is doing nothing more than glowing with 4 red lights. I have to say I work in IT and I couldn’t get away with this lack of service updates if I took a server down. Come on Mindscape, create us a service status page and keep your customers informed. Who is going to bother buying a Karotz if this is the service level they can expect?
about 2 years ago
Hello,
just for your information: the server, which you have shot down, are part of your CUSTOMER Service and part of the user experience of the hardware!
This is not your private playground. We are unable to use our bunnies for several days now.
Is this the way you would like to promote the new product, is this the user experience we could expect in the future?
To ask in a different way, if you plan to build a new house and to move into a new house, how do you do this?
a) Wait until the new house is finished and move that into the new house?
b) The new house is not finished but I’m burning down the old house, waiting at the construction site until the new house is finished?
This is not funny what you are doing at the moment!
Not amused,
Joerg
about 2 years ago
Agree,
My rabbit connects today, but after a few seconds all lights turn red.
my.nabaztag.com redirects to http://www.violet.net/over_capacity/index.html
… which eventually times out…
It seems a bit unprofessional actually. We use the rabbit for continous integration purposes, and would like to see more server stability.
/Mads
about 2 years ago
If we were French we would have had some answers.
If I look at the French Blog every comment is being answerd by someone at Mindscape.
So Mindscape seems to have only interrest in french users.
about 2 years ago
hello! sorry for the late reply! please find finally the english explanation here, as well as the initial one here.
Have a nice evening!
about 2 years ago
Thank you very much for the reply.
Typical Murphy’s law:
Everything that can go wrong will go wrong at the most inconvinient time.
Good luck to your engineers.
about 2 years ago
This is outrageous! A day without my rabbit is a day without sunshine. A week without my rabbit and I might as well get a hedgehog. Do you folks need some instruction on putting up servers? Surly there is a way to get one up to give us something until the rest can be configured? and why, oh why, didn’t my rabbit warn me about this change. With the perfect mechanism in place to inform users you forced us to Google to find out why the rabbits went flashy and off-line. I spent a lot of time rebuilding what I thought was a bad wireless router. How many bunnies went to the curb this week because the owners thought they were dead?????
about 2 years ago
I would gladly hand over my bunny for a new Karotz. That might be the easiest/cheapest way to make this into a big public relations ‘win’.
about 1 year ago
Please can someone tell me when Wobbler, my Nabaztag will be back online ?? He went off about 2 weeks ago, and hasn’t been online since. He keeps my mother company during the day and her friends all wait to here what he has to say on the hour. Please can we have them back online soon.
about 1 year ago
Hello Gareth,
As Nabaztag’s service have been suspended, we invite you to check the forum http://nabaztag.forumactif.fr/ for more information about alternative servers and all the ways to get your Nabazatg online again. Most of the forum is in french, but you have some topics in english that can help you, especially the following ones :
http://nabaztag.forumactif.fr/t13314-nabizdead-english-documentation
http://nabaztag.forumactif.fr/t13317-openjabnab-english-server